Does "drinkability" have viability?
Anheuser-Busch has put the full weight of its marketing muscle behind a new campaign to convince drinkers that Bud Light is truly different from — hence, better than — Coors Light, Miller Lite and all the other competing light beers. Slapstick humor — often involving the lengths to which hapless guys would go for a Bud Light — would not be the main weapon this time.
Rather, the new branding for Bud Light would revolve around something specific: a balanced taste profile and refreshment, going down smooth and not filling you up. In a word, something A-B dubbed "drinkability."
The company hopes the "drinkability" message energizes its stalwart brand and sets it apart in the light beer segment. Bud Light is America’s bestselling beer — more than 40 million barrels sold annually. Bud Light triples the sales by the case of either Miller Lite or Coors Light.
But questions arose almost immediately after the campaign rolled out in force about eight months ago. Such as, is "drinkability" a word? (It’s been on the Budweiser bottle since 1962, but it doesn’t show up in Webster’s.) Would the commercials still be as funny? And most importantly, would the campaign work?
Anheuser-Busch executives say they like what they see in the "drinkability" effort, including improvements in Bud Light’s "brand health." To wit: Telephone surveys show that more consumers would consider drinking Bud Light, and fewer would reject it outright.
"We’re sticking with this campaign," said Keith Levy, vice president of marketing at Anheuser-Busch Inc., a subsidiary of Anheuser-Busch InBev, the world’s biggest brewer. "It is headed exactly where we wanted it to go."
But the brand’s sales are headed the other way. Bud Light sales as measured in cases are down 1.7 percent so far this year. The decline accelerated in recent days. Sales were down 4 percent in the four weeks ending May 19, according to trade publication Insights Express, which parsed data from Information Resources Inc.
The "drinkability" campaign, while unproven, is "not the real issue here," said Benj Steinman, editor and publisher of trade publication Beer Marketer’s Insights. Tight finances are causing people to trade down from Bud Light to cheaper beers such as Natural Light, Busch Light and Keystone Light. "The real thing is the economy," Steinman said.
So far, the "drinkability" campaign has attracted its share of skepticism. Critics have argued that every light beer, by definition, has "drinkability," or that all light beers taste roughly the same. Even A-B’s wholesalers — crucial middlemen between the brewer and the public — questioned the campaign’s relevance.
But Levy said beer drinkers’ buying patterns will tell the company when "drinkability" has run its course. "Discipline is good," he said. "That’s playing itself out, even under some criticism."
The best advertising gives people a logical reason and an emotional reason to buy a product, said Brian Till, who chairs St free business cards. Louis University’s marketing department.
"It’s great to be humorous, but you also have to deliver a compelling message about the brand," said Till, who said he likes Bud Light’s effort to differentiate itself.
In any case, Levy said, the Bud Light "megabrand" — including standard Bud Light and Bud Light Lime — is growing at a healthy clip. If you add the two beers together, their tracked sales are up 10 percent by case volume, and the megabrand has gained a full point of market share, Levy said.
Some drinkers are moving from Bud Light to Bud Light Lime. But because Bud Light Lime is higher-priced, the company can live with that dynamic, Levy said.
"We’ve got this great portfolio," he said, mentioning Stella Artois on the high end and Natural Light and Busch Light on the low end. "As consumers move around, we’ve got something for them."
As Anheuser-Busch executives watched Bud Light’s sales hold basically flat in 2008, they decided that the beer needed something more than comedy.
Anheuser-Busch, Levy said, needed to answer the question: "’Why is your light beer better than the others out there?’"
A-B’s research convinced the company that Bud Light fell in the middle of the taste spectrum of light beers: Not too heavy and lingering, but also not too light and watery, Levy said.
"Drinkability" was hatched. The new campaign — backed by Bud Light’s $192 million advertising budget, as estimated by TNS Media Intelligence — would purposefully ease off Bud Light’s trademark guffaws in favor of a more serious approach. The early commercials had the tone of a tutorial, with narrators confidently lecturing viewers on why light beers are not all the same.
"We knew early on in the past we had to explain drinkability," Levy said. "If you make the punch line too funny, you overwhelm the product message. Clearly it was not as funny and entertaining (at the beginning.) But clearly, there was a reason for that."
Anheuser-Busch realized that humor has its limits, said Ambar Rao, professor of marketing at Washington University.
"All these years, they’ve been talking about how you enjoy it, drinking it with your friends at fun occasions," said Rao. "But that doesn’t say much about why it’s fun. There’s no logical thread running through the ads."
The company says it is now trying to find the right balance between humor and product attributes. After a couple of fairly staid months, pratfalls are sneaking back into Bud Light commercials. In recent months, drinkability ads have featured skiers wiping out, office workers being tossed out of windows, bicyclists crashing and people bouncing off trampolines onto tables laden with food.
"Drinkability" or not, Bud Light hasn’t strayed too far from its roots.
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